Frequently Asked Questions
Find answers to common questions about our apparel and accessories
How do I determine my size?
Please refer to our comprehensive size guide located on each product page. We provide measurements in both inches and centimeters to ensure a perfect fit.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly fabrics and ethical manufacturing processes to ensure our fashion line is both stylish and sustainable.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can request a modification or cancellation within 60 minutes of purchase by contacting our support team.
How should I care for my garments?
Each item includes specific care instructions on the inner label. Generally, we recommend cold washing and air drying to maintain fabric integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.
What should I do if I receive a defective item?
Please contact us immediately with your order number and a photo of the defect. We will arrange a free replacement or full refund.